Direct Walkin Drive|10th August|production Support Engineer|1yr-5y

1 - 5 Years
Mumbai

Job Description

Direct Walkin Drive on 10th August 2019

Time:
9.30 am to 02 pm

Contact Person:
Gauri Ganeshe

Contact Number:
+91-022-61300991
Venue - Corporate Avenue - Atul Projects
5th floor, Opposite Solitaire Corporate Park, Chakala, Andheri (E) Mumbai - 400093
Satamwadi bus stop
Landmark- Near Mirador hotel

Company Profile -

CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXTs customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com

Designation:
Jr.Engineer/Engineer/ Sr.Engineer

No of Positions: 10

Job Location:
Mumbai

Eligibility Criteria:
Educational Qualification: B.E./B.Tech./M.E./M.Tech with 1-5 year experience in technology led project
First division (60%) in Xth, XIIth/diploma & B.E./B.Tech/M.E/M.Tech


Key Roles and Responsibilities:
This position is a technical support role as well as a data analysis resource for Production Support. The ideal candidate will have a passion for problem solving and will be expected to drive problem resolution. They must possess the ability to quickly learn new concepts and applications.

Job Responsibilities:
Managing various applications and their configurations
Figuring out ways to "find the bug" utilizing troubleshooting techniques and all the tools and systems available within the organization
Identifying root causes, proposing test cases and fixes, and developing new debugging tools while working closely with product teams
Providing timely information to customer facing teams to improve overall customer satisfaction
Mentoring Technical Support on technical issues and best practices
Building relationships with other teams across Customer Services, R&D, and data center operations as a technical expert
Championing Supportability and Debug ability initiatives throughout R&D

Desired Profile:

Demonstrable curiosity, passion, integrity and outstanding attention to detail in professional and personal pursuits
Unparalleled troubleshooting and problem-solving skills
Excellent written and verbal communication skills, as exemplified by clear bug/issue explanations, documentation of knowledge, mentoring ability, and comfort interacting with all levels of management
Knowledge of CRM will be an added asset.
Flexible to work in shifts and rotating week-offs.

Technical Skills
Hand on experience on SQL & Oracle
Knowledge of CRM will be an added asset

Work experience: 1-6 years

Interview will consist of written test and face to face rounds.

In case you are looking forward for this opportunity, YOU CAN DIRECTLY WALK IN IF YOU FULFILL ALL THE CRITERIA

Documents to be carried for the interview:
1.Last 3 month salary slips
2.Copy of your resume
3.One Photograph
Also, please doubly check that you visit our website before coming for the interview- www.crmnext.com

All the best!!

Regards,
HRD
CRMnext
www.CRMnext.in

Salary: INR 1,00,000 - 6,00,000 PA.

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Technical Support Engineer

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Acidaes Solutions Pvt. Ltd.

CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT’s customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement.
For more information, visit us at www.crmnext.com
View Contact Details+

Recruiter Name:Deepika Chhikara

Contact Company:Acidaes Solutions Pvt. Ltd.

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